For HVAC

The HVAC book runs itself.

Autonomous scheduling, smart dispatch, customer prep comms, and AR-guided technician instructions — built with our HVAC design-partner cohort, not adapted from a generic SaaS playbook. Whether you run a single-shop HVAC operation or a multi-region network, the system takes the dispatch seat so your team can take the next call.

Join HVAC waitlistSee pricing

Currently onboarding Q3 2026 HVAC design-partner cohort — 10 spots.

Watch it run

See ServiceFlow dispatch in 90 seconds

A short, unscripted walkthrough of the dispatch console — the same view an HVAC shop's lead tech sees when calls are coming in faster than the dispatcher can keep up.

Live HVAC dispatch — skill-matched routing, drive-time ETAs, and AR-guided tech instructions.
Book a 15-min HVAC dispatch audit

Pick a 15-minute window in the next two weeks. We'll walk through your live HVAC book and quote what ServiceFlow AI would change.

What runs on its own

Three jobs that a dispatcher should not have to do by hand

HVAC service has a unique shape — heating-season peaks, refrigeration emergencies, parts-heavy trucks, two tech specialties that rarely overlap. Each of these three jobs is built for that shape, not a generic field-service template.

Autonomous
Autonomous Scheduling
Books, confirms, and reschedules HVAC service across heating-season peaks, refrigeration emergencies, and routine maintenance — without a dispatcher touching the keyboard.
  • Seasonal demand spikes handled automatically — July AC callbacks, January furnace no-heats
  • Same-slot rerouting when a tech calls out sick, with the customer notified before they notice
  • Split-aware routing that keeps a refrigeration-certified tech on refrigeration work and a furnace-certified tech on furnace work
Smart
Smart Dispatch
Routes each call to the right technician in real time — by skill, certification, parts van, drive time, and the customer promise already made — instead of whoever is closest on a list.
  • Skill-match routing: an EPA-certified refrigerant call does not go to a tech whose last thirty jobs were residential furnace cleanings
  • Drive-time + traffic-aware ETA so the four-hour window actually means four hours
  • Parts-on-truck checks before dispatch — a tech leaves the shop knowing the compressor or thermocouple is already on the van
AR-guided
AR-guided Technician Instructions
Puts the right repair procedure, model-specific wiring diagram, and parts list in the technician’s hands at the unit — so the first visit is the right visit, not a diagnostic run.
  • Model-specific overlay on the actual unit: lines, terminals, and refrigerant ports are labeled where the tech is looking
  • Customer-prep scripts generated per job so the tech walks in knowing access, pets, and gate codes
  • Step-by-step fallback when something on site does not match the model — service recovery instead of a return trip
Design-partner results

What HVAC shops measured

Directional results from the design-partner cohort running ServiceFlow AI on a live HVAC book during the 2025–2026 heating season. Final per-shop results depend on call volume, tech count, and current dispatch practice — these are the order-of-magnitude gains the cohort is seeing, not a guaranteed outcome.

32%

fewer missed appointments in the HVAC design-partner cohort

2.5

extra tech-days per week recovered from routing and drive-time waste

11-day

average payback once ServiceFlow AI is running on a live HVAC book

Join the HVAC waitlist

Drop your work email and we will reach out within two business days. HVAC design partners get a quarterly rolling onboarding, locked cohort pricing, and a direct line to the team building ServiceFlow AI.

No commitment, no spam. We will only reach out about the HVAC cohort.