Question 1

How is ServiceFlow AI priced for an HVAC operation?

Accepted Answer

The current plans are Basic at $350/month, Pro at $650/month, and Enterprise at Custom pricing. Engagement is quote-based: onboarding, integration, and data migration are scoped to your operation and quoted up front. See the pricing page for the current plan breakdown and included capabilities.

Question 2

Which CRM and dispatch systems does ServiceFlow AI work with?

Accepted Answer

The current app exposes an authenticated legacy-crm/dispatch handshake, but its status is still stubbed. We do not publish a production CRM compatibility matrix yet. The specific CRM systems, integration depth, and production-readiness of each connection are placeholders to confirm during an HVAC discovery conversation.

Question 3

What does rollout look like for an HVAC company?

Accepted Answer

Rollout is operation-scoped: onboarding, integration, and any data migration are planned around your team and quoted up front. A realistic rollout timeline, implementation ownership, support model, and any service-level commitments are still placeholders to confirm for each operation; the public site does not promise a fixed implementation SLA.

Question 4

How should an HVAC company evaluate ROI, and what is guaranteed?

Accepted Answer

The HVAC design-partner page reports directional cohort results of 32% fewer missed appointments, 2.5 technician-days recovered per week, and an 11-day average payback. These are order-of-magnitude cohort results, not guarantees: outcomes depend on call volume, technician count, and current dispatch practice. The approved ROI methodology and any figures beyond those directional results are still to be confirmed.

Question 5

Who owns our operational data, and can we access or export it?

Accepted Answer

A formal data ownership, access, export, retention, and security policy is not yet published in the app. Those terms are placeholders to confirm before an HVAC operation signs up; do not treat this FAQ as a substitute for the final agreement.

Question 6

What does it cost to switch, migrate, or leave ServiceFlow AI?

Accepted Answer

The app does not currently publish a migration plan, switching-cost schedule, notice period, or export format. Migration effort and the process for leaving are placeholders to confirm for the specific operation during scoping. Any onboarding or data-migration work is operation-scoped and quoted up front.

Question 7

Are HVAC design-partner spots available, and who is eligible?

Accepted Answer

The current HVAC page advertises a Q3 2026 cohort with 10 spots and says design partners receive $350/month pricing locked for 12 months. Because current capacity and eligibility can change, that cohort detail is explicitly to be confirmed. HVAC operators can express interest through the waitlist on the HVAC page, with no commitment.

Clear answers for the next dispatch decision.

The questions HVAC operators ask first

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